Privacy Policy

Last updated: January 26, 2025

1. Introduction

Uplizd Inc. ("we," "our," or "us") operates PostSignup, a founder follow-up automation platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Company: Uplizd Inc.
Address: 38 Hartman Rd, Newton, Massachusetts 02459, United States
Contact: support@uplizd.ai

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email address, password)
  • Payment information (processed securely via Stripe)
  • Contact lists you upload or sync (email addresses, names, company names)
  • Email templates and automation content you create
  • Communications with our support team

2.2 Information Collected Automatically

  • Usage data (features used, actions taken)
  • Device information (browser type, operating system)
  • Log data (IP address, access times, pages viewed)
  • Email delivery metrics (opens, clicks, bounces)

2.3 Third-Party Integrations

When you connect third-party services (Gmail, Microsoft 365, Google Sheets, Stripe), we access only the data necessary to provide our service. We use OAuth for secure authentication and request only send-only permissions for email accounts.

3. How We Use Your Information

  • To provide and maintain our service
  • To send automated emails on your behalf
  • To process payments and manage subscriptions
  • To send service-related notifications
  • To improve and optimize our platform
  • To provide customer support
  • To detect and prevent fraud or abuse

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service providers: Companies that help us operate (hosting, payment processing, analytics)
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures including:

  • Encryption in transit (TLS/SSL) and at rest
  • Secure OAuth authentication for third-party integrations
  • Regular security audits and monitoring
  • Access controls and authentication requirements

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting support@uplizd.ai.

7. Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at support@uplizd.ai.

8. Cookies and Tracking

We use essential cookies for authentication and session management. We may use analytics cookies to understand how our service is used. You can control cookie settings in your browser.

9. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Uplizd Inc.
38 Hartman Rd
Newton, Massachusetts 02459
United States
Email: support@uplizd.ai